Privacy Policy
Privacy Policy
Effective Date: [2026-03-20]
Welcome to Zendrift (“we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring transparency in how your data is handled when you use our website and AI-powered services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Contact details
Payment information
b. User-Generated Data
AI prompts, inputs, messages, and conversations submitted through our platform
c. Technical Data
IP address
Browser type and device information
Cookies and usage data
2. How We Use Your Information
We use your data for the following purposes:
To provide and operate our AI services
To improve and enhance AI models and user experience
To process payments and manage accounts
To provide customer support
To comply with legal and regulatory obligations
To send marketing communications (you may opt out anytime)
3. AI Data Processing & Model Training
Zendrift may process user inputs and conversations to improve service quality.
Some AI processing is powered by third-party providers such as Open AI and Grok
These providers may process data according to their own privacy policies
Where possible, we aim to limit unnecessary data exposure and follow best practices
We recommend avoiding submission of highly sensitive or confidential information in AI interactions.
4. Third-Party Services
We use trusted third-party services to operate our platform, including:
Go High Level (CRM & automation)
Open AI (AI processing)
Grok (AI processing)
Twilio (communication services)
These providers may process data on our behalf and are governed by their respective privacy policies.
5. Data Retention
We retain user data:
For as long as your account is active
Until you request deletion
Once your account is deleted, your data will be removed from our systems within a reasonable time frame, unless retention is required by law.
6. Data Security
We implement appropriate security measures to protect your data, including:
Encryption of sensitive data
Secure servers and infrastructure
Restricted access to authorized personnel only
However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Sharing
We do not sell your personal data.
We may share your data only:
With trusted third-party service providers
When required by law or legal processes
To protect our legal rights or prevent fraud
8. International Data Transfers
Your data may be processed by third-party providers located outside India.
We ensure that such transfers follow reasonable data protection standards.
9. Your Rights
You have the right to:
Access your personal data
Request deletion of your data
Opt out of marketing communications
To exercise your rights, contact us at the email below.
10. Cookies & Tracking
We may use cookies and similar technologies to:
Improve website functionality
Analyze usage patterns
Enhance user experience
You can control cookies through your browser settings.
11. Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
Zendrift
16700 Marygold Ave, Fontana, CA 92335 USA
Email: [email protected]
Final Note
This Privacy Policy is designed to follow industry best practices, including principles from GDPR and CCPA. For full legal compliance, especially under India’s Digital Personal Data Protection Act, you may consider obtaining a formal legal review.